Terms of Service

Welcome to Wholesale Mela. These Terms of Service govern your use of www.wholesalemela.com and your purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About Wholesale Mela

Wholesale Mela is an online retail store offering a variety of products, including electronics, lighting, watches, glasses, home décor, household products, accessories, and other consumer goods.

Location: Jarankhu, Kathmandu, Nepal
Website: www.wholesalemela.com
Email: supportwholesalemela@gmail.com

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or illegal activities.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the website's security or operation.
• Provide false or misleading information.
• Upload or transmit malicious software.
• Copy, reproduce, or misuse our website content without permission.

We reserve the right to restrict or terminate access to our website if these terms are violated.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and other information displayed on our website are accurate.

However, actual products may vary slightly from photographs shown on the website, particularly in color, packaging, size, or design.

Product availability may change without notice.

We reserve the right to modify product information, specifications, or availability at any time.

4. Prices

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors. If an order has been placed with an incorrect price due to an error, we may contact you to confirm the correct price or cancel the order.

Any applicable delivery charges will be communicated during the ordering process.

5. Orders

Placing an order through our website constitutes a request to purchase the selected products.

We reserve the right to accept, decline, or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect customer information
• Other circumstances that prevent us from fulfilling the order

If a prepaid order is cancelled by us, any applicable refund will be processed through the relevant payment method.

6. Payment

We may provide multiple payment methods depending on availability.

You agree to provide accurate information necessary to complete your payment and order.

We reserve the right to cancel an order if payment cannot be successfully processed or if a transaction appears unauthorized or fraudulent.

7. Delivery

We will make reasonable efforts to deliver your order within the estimated delivery timeframe provided at the time of purchase.

Delivery times may vary depending on location, product availability, courier services, weather, holidays, transportation conditions, or other circumstances outside our control.

Customers are responsible for providing an accurate delivery address and contact information.

Wholesale Mela is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Certain products may not be eligible for return or exchange due to their nature or other applicable restrictions.

Please review our Return & Refund Policy before placing an order.

9. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible at:

supportwholesalemela@gmail.com

We may request photographs, videos, order details, or other information to verify the issue.

After reviewing the situation, we will determine the appropriate resolution according to our applicable policies.

10. Intellectual Property

All content on www.wholesalemela.com, including logos, text, graphics, photographs, product descriptions, website design, and other materials, is owned by Wholesale Mela or its respective content providers unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services, including payment processors, delivery providers, hosting services, analytics services, advertising platforms, and other technology providers.

Third-party services may have their own terms and privacy policies. Wholesale Mela is not responsible for the independent practices of these third parties.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Wholesale Mela will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service are governed by the applicable laws of Nepal.

Any dispute arising from the use of our website or purchase of our products shall be handled in accordance with applicable Nepalese law.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Wholesale Mela
Location: Jarankhu, Kathmandu, Nepal
Website: www.wholesalemela.com
Email: supportwholesalemela@gmail.com