Privacy Policy

At Wholesale Mela, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, www.wholesalemela.com.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, contact us, place an order, or otherwise interact with Wholesale Mela, we may collect information such as:

• Your name
• Phone number
• Email address
• Billing and delivery address
• Order and purchase details
• Payment-related information required to process your order
• Information you provide when contacting our customer support
• Website usage and device information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Arrange delivery of products
• Contact you regarding your orders
• Respond to questions, requests, or customer support inquiries
• Process payments through our payment providers
• Improve our products, services, and website
• Prevent fraudulent or unauthorized transactions
• Send promotional or marketing communications where permitted and where you have provided appropriate consent
• Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Wholesale Mela generally does not need to store your complete payment card details on our own systems.

Your payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website, and improve the shopping experience.

Third-party services integrated with our website may also use cookies or similar technologies for analytics, advertising, payment processing, or other services.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect the functionality of the website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

• Payment processors
• Delivery and shipping providers
• Website and hosting service providers
• Analytics and advertising service providers
• Customer support or technology providers
• Government authorities or other parties when required by law

We only share information that is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

8. Marketing Communications

If you choose to receive promotional communications from us, we may contact you about products, offers, promotions, or other updates.

You may unsubscribe from promotional emails or communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we hold about you.

To make a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Wholesale Mela
Location: Jarankhu, Kathmandu, Nepal
Website: www.wholesalemela.com
Email: supportwholesalemela@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.